Returns
Final sale items can not be returned or exchanged. Below is a list of final sale items:
- Personalized
- Accessories (belts or jewelry)
- Bodysuits
- Mystery Bags
- Door-busters
- Items that are on sale
- Items marked as final sale
- Shipping insurance
Packages received by our returns department that are postmarked between 15-30 days of delivery will be subject to a 20% restocking fee for the items that you're returning
Packages received by our returns department that are postmarked after 30 days of delivery will be returned to sender at the customer's expense.
Unfortunately due to how quickly our items sell out, we are unable to offer exchanges a this time. At the time we receive your return, we will issue you a store credit within 3 days to purchase the size you'd like.
Returns with AfterPay
Please check that your return meets our return policy here. If you are within the return policy, once we receive your order, you will be issued a store credit. Please keep in mind that you are still responsible for finishing payments with Afterpay. If you have a question or concern about your Afterpay order, please contact us at support@jbrooksboutique.com. Do not send returns back to AfterPay.